Payment Declined — What You Can Do

If Your Payment Didn’t Go Through

A declined payment can happen for several reasons, but in most cases it’s a simple issue that can be resolved in a few minutes.

At Good Vibes Casino, we want every player to be able to purchase Gold Coin packages smoothly and securely.

If your payment was declined, follow the steps below to fix the issue and complete your transaction.

1. Check Your Payment Details

Start by reviewing the information entered during checkout:

• Make sure the card number, expiry date, and CVV are correct.

• Verify that the billing address matches the one registered with your card provider.

• Double-check that your name appears exactly as it does on your payment card.

Even a small typo can cause the transaction to fail.

2. Ensure You’re Using a Supported Payment Method

Good Vibes Casino supports a variety of secure payment options depending on your location.

If your card or method isn’t accepted, try a different card or payment option available in the checkout window.

For the most reliable experience, always use a payment method in your own name.

3. Try Again After a Few Minutes

Sometimes, card issuers temporarily block online or international transactions for security reasons.

If your first attempt was declined, wait a few minutes and try again — especially after confirming all details are correct.

If the issue persists, contact your card provider to confirm that your card is authorized for online gaming or digital purchases.

4. Check for Sufficient Funds or Bank Restrictions

Make sure your payment account has sufficient funds and no restrictions or daily limits.

Some banks automatically block entertainment or gaming transactions unless approved. A quick call to your bank can often resolve this instantly.

5. Contact Good Vibes Casino Support

If you’ve confirmed all details and your payment still isn’t going through, reach out to our Support Team immediately through the Help section or live chat.

Please include:

• The email linked to your account

• The date and time of the attempted payment

• The payment method you used

• Any error message displayed

Our support team will investigate the issue with you and help ensure your purchase is processed successfully.

6. Avoid Multiple Rapid Attempts

If a payment is declined, avoid submitting repeated attempts in quick succession.

Wait for a short period between retries to prevent your bank or card provider from temporarily locking the transaction for security reasons.

Summary

If your payment was declined:

1. Double-check your card details.

2. Ensure you’re using a supported payment method.

3. Try again after a few minutes.

4. Contact the Good Vibes Casino Support Team for immediate help.

Our team is here to ensure you can complete your purchase safely and resume playing without interruption. Every transaction is protected, verified, and handled with care — so you can focus on enjoying the game.