If you no longer wish to participate in Good Vibes Casino, you may request that your account be suspended (temporarily disabled) or deleted/closed (permanent removal). This process ensures that your decision is respected while maintaining compliance with applicable sweepstakes and data regulations.
Please note: any Gold Coins, Sweepstakes Coins or other promotional balances remaining in the account at the time of deletion will be forfeited and cannot be redeemed after the account is closed. Additionally, any identified duplicate accounts will also be closed pursuant to our policy.
How to Request Suspension or Deletion
Submit a request through the Support/Help section of the site. Indicate whether you are requesting suspension or deletion.
Provide the email address associated with your account and any required verification information so we can confirm your identity and ensure the request is legitimate.
Our Support Team will perform standard checks, including verifying account ownership, reviewing any pending redemption requests, and confirming that no compliance issues (such as duplicate accounts) exist.
Once verified, your account will be suspended or closed. You will receive a confirmation notification.
Important Information
Forfeiture of Balances: Upon account closure, all remaining balances (Gold Coins, Sweepstakes Coins, VIP points, etc.) are forfeited. These cannot be transferred or redeemed after closure.
Duplicate Accounts: If during the review process we identify any duplicate or linked accounts, those will also be subject to closure consistent with our Terms & Conditions.
Suspension vs Deletion: Suspension is reversible (you may re-activate later under certain conditions). Deletion is permanent and irreversible.
Verification & Compliance: Your request will be subject to identity verification and internal compliance review to protect the integrity of the platform and comply with applicable sweepstakes laws and regulations.
Regulatory & Legal Context
As a sweepstakes-style gaming platform, Good Vibes Casino aligns its policies with standards of fairness, consumer rights, and regulatory transparency. While there is no universal law mandating specific account-deletion timelines for sweepstakes casinos, operators must maintain clear procedures for account closure or suspension in their Terms & Conditions and ensure compliance with state and federal consumer protection laws. (See general regulatory discussion on sweepstakes gaming. )
Summary
If you wish to stop playing at Good Vibes Casino, you can request either suspension or deletion of your account. Submit your request via support, undergo verification and compliance checks, and understand that remaining balances will be forfeited. The deletion process safeguards your rights and the integrity of the platform.
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